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Important Notice to NJ Gateway Debit Card Holders

September 18, 2013

Dear Member,

To better protect our members from increased fraudulent international transactions, NJ Gateway Federal Credit Union will not allow international transactions to be performed using your debit card (except Canada). This action is inclusive for both “in person” and “card not present” transactions. For example, any purchase made online to a merchant located in a country outside of the United States, will not process when using your NJ Gateway FCU debit card.  Please use another form of payment.  Your NJ Gateway FCU debit card cannot be unblocked to allow international online purchases; however, we can allow “card present” international transactions for a specified time period if we are notified. We apologize for any inconvenience, but feel the increased protection of our members is necessary and important.

For your security, we have a fraud protection program monitoring for suspicious or unusual transactions, i.e. transactions that are not normally associated with your card.  Without notifying us, your card may be blocked for potential fraudulent use if our card processor is unable to reach you to verify your transactions. It is in your best interest to provide us with your current contact information should we need to get in touch with you.

Please call us when you plan to travel, let us know the dates you are traveling and which cities and countries you will be visiting. At that time your account can be set up for the area you will be visiting or for international transactions during a specified period of time. Please call us at 732-329-3838 or 888-385-5872 and speak to a member service representative.

Thank you for allowing us to be your financial partner.

Sincerely,

NJ Gateway Federal Credit Union

 

 

 
   
       
   

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